In any case if you feel threatened and you find your safety at risk, Stop the conversation right away and see how to let it continue while looking for a feasible solution. Once the safety is done return back to the conversation. Always do crucial conversations on mutual grounds and put skills and principles together to make it work and end up at a desirable result.

For example, in case of diabetes the doctor and the patient gets into a crucial conversation where a doctor diagnosis patient with diabetes mellitus and breaks the news to him. The patient is in denial and also under grief. He does not believe that he has become victim of this lifelong disease and thinks that he is at the verge to die. Than the diabetologist starts crucial conversation with him letting him realize that he is not going to die rather he needs to start living a healthy life. He needs to take a proper diet, need to do walk or exercise regularly, should learn skills for stress management and will power and lastly, timely intake of insulin should be regularly followed. One of the questions that patient asks the doctor, that my will power ability is low and I have always been bad at it. The doctor tells the patient that will power ability can be increased by learning some very effective skills, it is something from nature that we nurture. Finally the meeting ends at mutually deciding some goals in order to manage Diabetes Mellitus. The doctor also refers the patient to counselors to help him learn some important skills in order to manage his disease.

Around the world many health professionals get banned because of the medical mistakes done by them. Interestingly the research has shown the other sides of the picture where patients’ often do not share their concern with their health professionals and thus the professionals alone have to face the music afterwards. The major reason for this is that patient doesn’t want to offense their health professional and thus they don’t speak up.

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